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Katie Martin Katie Martin

2024: 5 Accounts That Do IG Reels Well Without Showing Their Face

Showing your face on socials can be intimidating, but it’s not always necessary. There are SO many brands with a strong presence on Reels that either leverage UGC, memes, recipes, BTS, or text-based content that perform just as well as content that features faces. Click for our favorite faceless Instagram accounts!

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Dominique Oliver Dominique Oliver

6 Questions Every SMM Should Be Asking on Discovery Calls

Discovery calls are pivotal conversations that provide us with the opportunity to dive deep into a business’ needs, goals, expectations, timeline, and most importantly, ensure that we’re a mutually good fit. Click for six essential questions to ask on your next discovery call!

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Dominique Oliver Dominique Oliver

Client Retention 101: How to Never Lose a Client

A hard truth about budget cuts? Marketing is often the first to go. Knowing this, it’s important to provide a service so valuable that continuing the partnership, even on the potential brink of a recession, is an easy “YES.” Click for our top tips to boost client retention!

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Dominique Oliver Dominique Oliver

3 Resources Our Account Manager Swears By

After 5+ years in business, we’ve uncovered a collection of account management resources that we swear by for optimizing productivity, fostering client satisfaction, and driving business growth. Click for our favorites!

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Katie Martin Katie Martin

3 Email Templates Your SMM Biz Needs for Effective Client Communication

Setting boundaries isn’t always easy, but they’re in place for a reason. Through our 5+ years of experience as an agency, we’ve learned that clear communication is key, and it only gets easier over time, especially when you have trusty templates by your side to pull from. Click for our top tips!

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Dominique Oliver Dominique Oliver

Our Best Kept Biz Secret

Would you believe us if we told you that a $15/month app transformed the state of our business and work life balance overall? 🤯 If you feel like you’re stuck in a cycle of constant communication with clients outside of office hours, we’ve been there. Click for our best-kept biz secret.

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Katie Martin Katie Martin

Key Holidays Social Media Managers Need to Know in 2024

Our secret to prevent feeling overwhelmed as an SMM? Two words: content calendars. 👏⁠ We regularly research holidays and add them to our scheduling notes to ensure we’re never missing out on relevant trends.⁠ Click for a sneak peek!

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